Refund Policy

Refunds depend on what you bought. Digital courses check out on Thinkific, gear on the MOVED Store, and retreats on Movement Ayahuasca. Email info@richardaceves.com and include the order email, product name, and date. We respond as quickly as we can.

Digital courses

Fixing Back Pain For Good (full course) carries the 100% money-back guarantee stated on the program page: if you do not feel a difference, email us and we will refund the course price.

Moved Academy Level 1 Certification has a 30-day money-back guarantee from the purchase date.

Moved Fundamentals and Fixing Back Pain Phase 1 are low-priced entry offers. If you have a genuine problem accessing the materials, email us within 14 days of purchase and we will make it right — access fix or refund.

Mentoring subscriptions

Group Mentoring is billed monthly. You can cancel any time to stop the next renewal. If you are not satisfied, you may request a refund within 14 days of the charge; we will refund the unused portion of that period. After 14 days, that period is non-refundable.

Live workshops and SWAMI sessions

Free workshops (including the Back Pain Assessment Workshop) can be cancelled by emailing us before the start time. Paid live SWAMI or seminar seats: full refund if you cancel at least 14 days before the session; 50% between 14 days and 48 hours; no refund inside 48 hours, though we will try to move you to a later date when one exists.

Retreats

Movement Ayahuasca retreats are planned months ahead, with housing and staffing committed. Please read this before you reserve.

90 days or more before the start date: full refund, excluding processing fees.

At least 60 days: 50% refund, excluding processing fees.

At least 30 days: 25% refund, excluding processing fees.

Inside 30 days, or if you choose not to attend: no refund.

You are responsible for visas, entry rules, and travel insurance. Denied entry or a missed flight is not grounds for a refund. If illness or a genuine emergency makes attendance impossible, email us. Deposits are not refunded as a rule; we may, at our discretion, transfer a deposit to a later retreat. Those transfers are rare because the lodging is already booked.

MOVED Store

Sandbags and apparel are sold by the MOVED Store. Their shipping and return terms on movedshop.com apply to those orders.

How to request a refund

Email info@richardaceves.com with your name, order email, what you bought, and why you are asking. Buying a ticket, course, or retreat means you agree to this policy.

This document was last updated on August 19, 2026